Comfort & dignity
Support with washing, dressing, oral care, toileting and everyday personal routines, with respect for privacy and preferences.
Visiting home care · Birmingham
A little support.
A lot more
independence.
Home is where life feels like you. Our approach to visiting care puts your choices, familiar routines and dignity at the heart of every conversation.
For adults aged 18 and over · Care shaped around youCQC registration application pending. We welcome enquiries while our application is being considered. Personal care will begin only once registration is granted and your assessment and care arrangements are agreed.
Your home. Your routines. Your choice.
01 Person-centred support02 Visits from 30 minutes03 Birmingham communities
Support for everyday living
The right help,
in the place you call home.
Our planned home-care service supports adults aged 18 and over, including older people, people living with dementia, people with visual or hearing impairments, and people with physical disabilities. Support is shaped through an individual assessment and a personalised care plan.
Confidence every day
Assistance with eating and drinking, assessed medication support, and safe mobility and transfers within agreed care plans.
Life beyond the routine
Companionship, agreed meal preparation and community activities alongside a wider care package. Overnight support may be arranged following assessment and subject to availability.
Scope excludes live-in, nursing, end-of-life and palliative care. Controlled drugs are not administered. Suitability is assessed individually.
A personal approach
Care starts
with listening.
Spring-up Care LTD is a Birmingham-based organisation preparing to provide domiciliary care: support for adults in their own homes. Our approach puts dignity, independence, safety, compassion and equality at the centre of care.
We listen to each person’s wishes and respect their culture, beliefs, communication needs and everyday choices.
Familiar faces. Thoughtful support.
The care model is built around a small, familiar team and a written care plan, with preferences and communication needs agreed together.
Meet our Director
Ugochukwu Martins Alaribe leads Spring-up Care LTD with a vision for high-quality, person-centred home care. His focus is on safe support, continuous improvement and developing a service that meets regulatory standards.
CQC registration application pending. We will update our registration information when the application has been approved.
Local care, close to you
Rooted in Birmingham.
We welcome care enquiries from these Birmingham postcodes. Contact the team to discuss your needs, an assessment and a personalised quotation. Care arrangements depend on registration, suitability and availability.
01 Start a conversationTell us what matters to you and ask your questions.
02 Meet at homeAn assessment explores needs, preferences and the home environment.
03 Agree your care planVisits and support are planned together before care begins.
Join our team · Birmingham
Bring your kindness.
Make a difference.
We welcome enquiries from people who share our commitment to dignity, independence, safety, compassion and equality.
Express your interest. The roles below are areas of recruitment interest. Contact us to confirm current vacancies, pay, hours, location, essential requirements and closing dates, including any driving requirements or visa sponsorship availability. These outlines are not confirmed vacancy advertisements.
Deputy Manager
Support the Director with the organisation of the service and the development of a caring, effective team.
Enquire about this roleTeam Leader
Help colleagues work together, communicate clearly and deliver consistent, person-centred support.
Enquire about this roleSenior Support Worker
Combine practical support with guidance for colleagues and a focus on dignity, independence and care quality.
Enquire about this roleSupport Worker
Help adults with agreed daily routines, personal care and activities that support choice and independence at home.
Enquire about this roleYour next step
Request an application pack.
Choose a role above and email a short introduction, your relevant experience and availability. We will explain current opportunities and provide the application pack for any suitable vacancy.
A formal application requires the Spring-up Care application form, including a complete employment history and explanations for any gaps. A CV may accompany your application but does not replace the form.
The buttons open your email app. Review and send the message yourself. Please do not email identity documents, DBS certificates or health information with your initial enquiry.
Recruitment enquiriesjobs@springupcare.co.uk07510 750542
Ask us about an application pack or support to apply in a format that works for you.
What happens during recruitment?
Applications are assessed against the requirements of the role, followed by an interview for shortlisted candidates. Any offer is conditional on satisfactory identity and right-to-work checks, relevant DBS checks, at least two written references, and appropriate qualification and employment history checks.
Care-facing roles require an enhanced DBS check including the adults’ barred list. No new starter undertakes unsupervised care until the required checks are complete and approved.
Fair access and support to apply
We assess applicants fairly against the requirements of each role. Please tell us if you need an alternative application format, communication support or reasonable adjustments for an interview. Contact jobs@springupcare.co.uk or call 07510 750542.
How are recruitment records handled?
Recruitment records are held confidentially with restricted access. Under our recruitment policy, unsuccessful applicants’ records are kept for 12 months after the recruitment campaign closes, unless they consent to longer retention for future roles. Successful applicants’ records are kept for six years after employment ends.
For our recruitment policy, privacy notice or questions about your information, email jobs@springupcare.co.uk. Please request the privacy information before submitting a completed application.
A little clarity
Your questions, answered.
Is this a residential care home?
No. Spring-up Care is preparing to provide visiting care for adults in their own homes. Our CQC registration application is pending.
Who can receive support?
The service is intended for adults aged 18 and over, including older people and people living with dementia, sensory impairment or physical disabilities. Each referral is assessed for suitability.
How long are visits?
Visits are planned from 30 minutes, with further time in 15-minute increments, according to the assessment and agreed care plan.
Can care take place outside office hours?
Planned support may include evenings, nights, weekends and bank holidays, subject to assessment and availability. Care visit times are agreed separately from office opening hours.
How much does care cost?
Contact us for an assessment and a personalised quotation. The cost depends on your needs and the support agreed in your care plan. We will explain the proposed charges before you decide.
Are you accepting care enquiries?
Yes. We welcome enquiries and conversations about future care. Our CQC registration application is pending; personal care will begin only after registration is granted and your assessment and arrangements are agreed. Contact care@springupcare.co.uk or 07510 750542.
Let’s begin with a conversation
What would help
you feel at home?
General enquiries
info@springupcare.co.uk
Care enquiries
care@springupcare.co.uk
Jobs and applications
jobs@springupcare.co.uk
Office: Monday–Friday, 9am–5:30pm.
Saturday by appointment; closed Sundays and bank holidays.
Office hours may vary with demand. Please contact us before visiting. The out-of-hours number is available outside office hours.
Find the team
Flat 4, 27 Frederick Road
Erdington, Birmingham
West Midlands, B23 7NL
Out-of-hours contact: 07404 578252
In an emergency, call 999. Please avoid sending sensitive medical details by ordinary email.Your experience matters
Complaints, compliments
and concerns.
Tell us what went well or where we could do better. You, a family member, representative or advocate can raise a concern. We will listen, take it seriously and explain the next steps. Raising a complaint will not affect your right to respectful care.
How to contact us
Email info@springupcare.co.uk, call 07510 750542, or write to Spring-up Care LTD, Flat 4, 27 Frederick Road, Erdington, Birmingham, West Midlands, B23 7NL.
You can also speak to us in person. For an urgent concern outside office hours, call 07404 578252. In an emergency, call 999.
We can help you explain your concern and discuss accessible formats, communication support or an advocate. Anonymous concerns are also considered.
What happens next
- Informal concerns: we acknowledge these within 24 hours and aim to resolve them the same day where possible, within 7 days.
- Formal complaints: we acknowledge these in writing within 7 days and provide a full written response within 28 days. If more time is needed, we explain why and give a revised timeframe.
- Further review: if you are unhappy with the outcome, you can ask for the next stage of review and information about external escalation.
You may make a formal complaint from the outset. Please raise it as soon as possible, normally within 12 months of the event or becoming aware of it; older concerns are considered on their merits.
If your complaint concerns the Director or needs independent review
You do not have to raise a complaint with the person it concerns. Our policy provides for an independent external reviewer; this appointment is being arranged and the reviewer’s contact details will be published once confirmed.
You can contact the Local Government and Social Care Ombudsman for guidance on escalating an adult social care complaint. The Ombudsman usually expects the provider or council to have had a fair opportunity to respond, and decides whether it can investigate.
You can also share concerns about care with the Care Quality Commission. CQC uses this information in its regulatory work but does not resolve individual complaints on your behalf.
Confidentiality and learning from feedback
Complaints are handled confidentially and information is shared only where needed to investigate, protect people or meet reporting obligations. Records are normally retained for six years after closure; a connected safeguarding or regulatory investigation may require longer retention.
We use feedback to learn and improve. For a copy of our complaints policy, privacy information or help raising a concern, email info@springupcare.co.uk.
Your information
Privacy and enquiries.
For privacy questions, a request about your personal information or a copy of our privacy notice, contact info@springupcare.co.uk. For recruitment information, contact jobs@springupcare.co.uk.
Please keep initial enquiries brief. Ask us how to share sensitive care or recruitment information securely before sending medical details, identity documents or DBS information.